Last Updated: 9th October 2024
At Skyrocket Club, we are committed to providing high-quality digital products to support your personal growth and development. This refund policy is designed to be fair to both our customers and our business, considering the unique nature of digital products.
1. No-Refund Policy
1.1. Due to the instant delivery and digital nature of our products, we maintain a strict no-refund policy for all purchases made on Skyrocket Club.
1.2. Once a payment is processed, the purchased digital product is immediately made available in your account and displayed on the confirmation screen. At this point, the transaction is considered complete and non-refundable.
1.3. We encourage all customers to carefully review product descriptions, preview images, and any available information before making a purchase decision.
2. Product Delivery
2.1. Our digital products are delivered instantly upon successful payment processing. The product will be added to your account and accessible from your dashboard immediately after purchase.
2.2. In the rare event that you do not receive access to your purchased product, please contact us immediately through our contact page. We will investigate and resolve the issue promptly, ensuring you receive access to your purchased product.
3. Product Quality and Description
3.1. We strive to provide accurate and detailed descriptions, including preview images, for all our products on their respective listing pages.
3.2. We encourage you to thoroughly review this information before making a purchase to ensure the product meets your needs and expectations.
3.3. If you have any questions about a product before purchasing, please feel free to contact us for clarification.
4. Technical Support
4.1. If you experience any technical issues with accessing or using our products, please contact us through our contact page. Our team will assist you in resolving any technical problems related to your purchase.
4.2. While we do not offer refunds, we are committed to ensuring you can successfully access and use the products you’ve purchased.
5. Customer Satisfaction
5.1. Your satisfaction is important to us. If you have any concerns or are dissatisfied with a product, we encourage you to contact us as soon as possible through our contact page.
5.2. While we do not offer refunds or exchanges, we value your feedback and will use it to improve our products and services.
6. Fraud Prevention
6.1. To protect against fraud, all sales are final. We reserve the right to refuse or cancel any orders that we believe may lead to fraud for any reasons.
7. Changes to This Policy
7.1. We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting on our website.
7.2. Your continued use of our website or products after any changes to this policy constitutes your acceptance of the new policy.
8. Contact Us
If you have any questions about this refund policy or need assistance with a purchase, please contact us through our contact page.
By making a purchase on Skyrocket Club, you acknowledge that you have read, understood, and agree to this refund policy.